Frequently Asked Questions

We like to involve parents in all levels of our care and we actively encourage you to be involved in the selection of your host family.

We can offer a number of options:

a) We have excellent relationships with a number of taxi companies and can arrange either individual cars or if you are happy for your child to share this can be arranged wherever possible

b) The UK has an extensive rail network. We can offer suggestions with regards to train routes and timings. For more information click here

c) Many schools offer their own transport to and from most major UK airports at the beginning and end of term

Most schools allow students to keep their belongings in storage at school; if this is not the case we can arrange a storage company to assist. Please contact us for details.

We are unable to get directly involved with obtaining a visa, but can suggest a number of agencies that you can work with.

Yes, we suggest a Pay-As-You-Go contract and can recommend a number of different providers depending on your location and how your child would like to use the phone.

Yes, we are able to offer homes with and without pets. Our aim is to consider all of your childs wishes and find the most appropriate host family for them.

Yes you can, all you need to do is set up a direct debit.